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Terms & Conditions

These Terms govern your relationship with the operator of boylesports-casino at boylesports-ca.com (the "Site"). By creating an account, accessing, or using the Site you agree to these Terms. Effective date: 23 October 2025.

Definitions

Observe: Define key terms for legal clarity. Expand: Include operational and regulatory concepts used across sections. Reflect: Use consistent terminology to avoid ambiguity.

  • Operator: BoyleSports (Gibraltar) Ltd (Reg. No. 112469), operating the Site for eligible users; licensed by the Gibraltar Gambling Commissioner (RGL 083 & RGL 084). For Great Britain customers, services are provided under UKGC Account No. 39469.
  • User/Player/You: A natural person who accesses the Site and/or opens an account subject to these Terms.
  • Account: A personal, single-user account opened on the Site for real-money and/or bonus play.
  • Bet/Wager: A real-money or bonus stake placed on an eligible casino game offered on the Site.
  • Bonus: Promotional credits, free spins, or other incentives subject to specific terms and wagering requirements.
  • Real-Money Balance: Deposited funds and winnings derived therefrom.
  • Bonus Balance: Bonus funds and winnings pending completion of wagering requirements.
  • KYC: Know-Your-Customer checks including identity, age, address, and source-of-funds verification.
  • AML/CFT: Anti-money laundering and counter-terrorist financing obligations applicable to the Operator.
  • Restricted Jurisdictions: Places where online gambling or our offering is illegal or unlicensed, including the Province of Ontario (Canada).
  • Malfunction: A technical, software, or communications error; malfunction voids all pays and plays.

Account Registration

Observe: Canadian users face provincial restrictions and age requirements. Expand: Verify identity, location, and eligibility; protect account security. Reflect: Set clear duties and the Operator's verification powers.

  • Eligibility & Age: You must be at least the legal gambling age in your province/territory (generally 19 in most provinces; 18 in Alberta, Manitoba, and Quebec) and at no time under 18. Access is prohibited where unlawful. We do not accept users located in Ontario.
  • One Account: One account per person, household, IP, device. Duplicate or shared accounts may be closed and balances voided where fraud or abuse is found.
  • Registration Process: Provide accurate name, date of birth, address, email, and phone; complete email verification. We may require KYC documents (government ID, proof of address <=3 months, payment method proof, and source-of-funds).
  • Geolocation: We use IP, GPS, and network checks. Use of VPNs, proxies, or location-masking is prohibited and may result in suspension and forfeiture of bonuses/winnings.
  • Security: Keep credentials confidential; enable 2FA when available. You are responsible for activity under your Account until you notify us of compromise.
  • Compliance & Reviews: We may request updated KYC/SoF, impose limits, or suspend withdrawals until checks are complete, to meet AML/CFT and regulatory obligations.
  • Acceptance: By registering, you confirm you are acting on your own behalf, not as an agent, and agree to these Terms and our Privacy Policy.

Betting & Gameplay Rules

Observe: Fair play and clarity of staking rules are essential. Expand: Address stake limits, cancellations, disconnections, and conduct. Reflect: Protect game integrity and users' rights with transparent remedies.

  • Games Offered: Online slots, RNG table games, and live dealer games from approved providers. Game-specific rules displayed within each title form part of these Terms.
  • Stakes & Limits: Minimum/maximum bets vary by game and table. System or provider limits may apply; we may set account-level limits for risk, AML, or RG reasons.
  • Order of Funds: Unless stated otherwise, real-money bets place first, then bonus funds. Some games may be restricted for bonus play (see Bonus Terms).
  • Disconnections & Timeouts: Completed rounds stand. Where feasible, unfinished rounds resume on reconnection; otherwise, they will auto-complete as per game logic. Our records and the provider's RNG/game logs are final.
  • Malfunction: Malfunction voids all pays and plays. Erroneous credits or misconfigured game outcomes will be reversed and removed from balances.
  • Live Casino Conduct: Respectful behavior is mandatory. Insults, harassment, spam, collusion, advantage play tools, bots, or any cheating are prohibited and may result in account closure and forfeiture of bonuses/winnings.
  • Content & Chat: No offensive, discriminatory, or illegal content. We may moderate or remove content and restrict chat at our discretion.

Bonus Terms

Observe: Bonuses require clear activation, wagering, and abuse controls. Expand: Specify contribution weights, bet caps, exclusions, and expiry. Reflect: Balance promotional value with integrity and regulatory compliance.

  • Activation: Bonuses may require opt-in and/or a qualifying deposit or wager. Only one active welcome offer per user/household/device/IP unless expressly stated.
  • Wagering: Unless stated otherwise, deposit-match and bonus funds carry a 35x wagering requirement on the bonus amount; free spin winnings carry 35x. Wagering must be completed within 14 days (free spins within 72 hours) from grant.
  • Contribution Weights: Slots 100%; RNG table games 10%; live dealer 10%; video poker 10%; jackpot/progressive, virtual sports, and any excluded titles 0%.
  • Max Bet While Wagering: CAD 7.50 per spin or CAD 0.75 per line (or currency equivalent) and CAD 10 on table games. Exceeding caps may void the bonus and winnings.
  • Prohibited Actions: Low-risk or zero-margin bets, hedging, collusion, "bonus hunting," delaying bonus rounds, or exploiting game features to defer risk are forbidden.
  • Order of Play: Real-money stakes are used first, then bonus funds. Bonus funds and associated winnings remain locked until wagering is satisfied; unmet wagering at expiry is forfeited.
  • Combining Promotions: Promotions cannot be combined unless expressly permitted. We may amend or withdraw offers to comply with law or address abuse.
  • Jurisdiction: Bonuses are unavailable where prohibited. Users in Ontario or other restricted jurisdictions are not eligible.

Payments & Withdrawals

Observe: Payment transparency protects players and the Operator. Expand: Outline methods, times, limits, verification, and chargebacks. Reflect: Ensure AML/CFT controls and user-friendly processing.

  • Methods: We may support cards (Visa/Mastercard), e-wallets (e.g., Skrill/NETELLER), bank transfer/Interac (where available), and approved crypto methods where lawful. Availability varies by location and verification status.
  • Currency: Accounts are generally maintained in CAD where available. If a payment method/currency differs, conversion uses our or the processor's prevailing rate; conversion fees may apply.
  • Deposits: Credited immediately when possible. We may impose daily/weekly limits and fees disclosed at checkout. We do not accept third-party payments.
  • Withdrawals: Processed to the original deposit method where feasible ("closed loop"). Pending time typically 0-24 hours after approval; funds may reach you within 1-5 business days depending on method and bank. Verification/KYC or compliance checks may extend timelines.
  • Limits: Standard minimum withdrawal CAD 20; maximum per 24 hours CAD 20,000 (progressive jackpot payouts may be handled separately by the provider). Larger withdrawals may be segmented.
  • Fees: We aim to process without fees; third-party or intermediary charges may apply and are your responsibility.
  • Refunds & Reversals: Stakes on completed games are final. Canceled/voided rounds are refunded. Erroneous credits may be reversed. Chargebacks will result in account suspension and recovery of costs.
  • Compliance Holds: We may withhold or recall payments to satisfy AML/CFT, fraud, or legal obligations, or where prohibited by law or these Terms.

Limitation of Liability

Observe: Clarify obligations and reasonable exclusions. Expand: Address technical failures and force majeure. Reflect: Provide a fair cap and preserve non-excludable rights.

  • Fairness & Results: Games use certified RNGs or live-dealer procedures. Our and the provider's logs are conclusive evidence of wagers and outcomes.
  • No Warranty: The Site is provided "as is." We do not guarantee uninterrupted, error-free operation or compatibility with your hardware/software.
  • Exclusions: We are not liable for losses arising from technical failures, disconnections, network issues, malware on your device, or events beyond our reasonable control, provided we act with due care.
  • Cap: To the maximum extent permitted by law, our total liability for any claim relating to a wager shall not exceed the amount of the wager placed on the relevant game round.
  • Consumer Rights: Nothing in these Terms limits rights that cannot be excluded under applicable mandatory consumer protection laws.

Intellectual Property Rights

Observe: Protect content, software, and brands. Expand: Prohibit copying, scraping, or unauthorized use. Reflect: Preserve provider and Operator IP.

  • Ownership: All Site content, software, code, graphics, logos, and trademarks are owned by or licensed to the Operator and its licensors.
  • Restrictions: You may not copy, modify, reverse engineer, decompile, distribute, display, or transmit any part of the Site or its software except as permitted by law.
  • Personal Use: Access is granted solely for lawful personal entertainment. Any commercial use or data scraping is prohibited.

Privacy & Data Protection

Observe: Data processing must be transparent and secure. Expand: Reference policy, legal bases, and transfers. Reflect: Align with Canadian expectations and international standards.

  • Policy Reference: Our collection and processing of personal data are governed by the boylesports-ca.com Privacy Policy, which forms part of these Terms.
  • Purposes: Account setup, age/ID checks, payments, security, AML/CFT, responsible gambling, customer support, and legal compliance.
  • Transfers: Your data may be processed in Gibraltar, Ireland, and other locations where our processors operate. Appropriate safeguards are applied. By using the Site, you consent to such transfers subject to the Privacy Policy.
  • Rights: Subject to applicable law, you may access, correct, or request deletion of your data. Contact us using the details below.

Changes to Terms

Observe: Users must be notified of material changes. Expand: Provide notice methods and user options. Reflect: Balance operational needs with user consent.

  • Updates: We may update these Terms to reflect legal, technical, or business changes.
  • Notice: Material changes will be communicated via on-site banner and/or email to your registered address, with at least 14 days' notice where feasible (immediate changes may apply if required by law or regulator).
  • Your Choice: If you disagree with changes, you must stop using the Site before they take effect and may withdraw any real-money balance subject to compliance checks.

Termination & Suspension

Observe: Define grounds and process. Expand: Include refunds, notice, and user responsibilities. Reflect: Ensure fairness and regulatory alignment.

  • By You: You may close your Account at any time via support. We will pay out any real-money balance subject to verification and these Terms.
  • By Us: We may suspend or terminate for suspected fraud, chargebacks, RG/self-exclusion, policy breaches, prohibited jurisdictions (including Ontario), failed KYC/SoF, or legal/regulatory reasons.
  • Effects: On closure, active bonuses are canceled and forfeited. Real-money balances will be returned via the original method where possible, net of any lawful deductions (e.g., chargeback recovery).
  • Dormant Accounts: We may suspend access after prolonged inactivity; funds remain your property and are available on verified request.
  • Notice: Where permitted, we will notify you of suspension/closure and reasons; we may withhold notice to comply with legal or security obligations.

Governing Law & Jurisdiction

Observe: Clarify applicable law and forum. Expand: Provide arbitration route with consumer protections. Reflect: Respect mandatory provincial rights in Canada.

  • Law: These Terms and any non-contractual obligations are governed by the laws of Gibraltar, without prejudice to mandatory consumer protections that apply in your province/territory.
  • Dispute Resolution: Disputes shall first be escalated to our support team. If unresolved within 30 days, they may be submitted to confidential arbitration seated in Gibraltar under the Gibraltar Arbitration Act by a sole arbitrator. Language: English.
  • Consumer Safeguard: To the extent mandatory local law prohibits mandatory arbitration or choice-of-forum clauses (including for consumers in Quebec), you may bring proceedings in the courts of your province/territory. Nothing limits rights you cannot waive.
  • Regulatory Note (Canada): We are not registered with the Alcohol and Gaming Commission of Ontario (AGCO). The Site is not offered to persons located in Ontario or in any jurisdiction where such offering is unlawful.

Contact Information

Observe: Provide clear, multi-channel contacts. Expand: Include support and legal notice addresses. Reflect: Ensure 24/7 availability and proper routing.

  • Customer Support (24/7):
  • Legal Notices:
    • BoyleSports (Gibraltar) Ltd, Attn: Legal
    • Operational hub: Gibraltar
    • Head Office (corporate correspondence): Dundalk, Co. Louth, Ireland
    • Please send legal/process service queries via email to support for routing to Legal.
  • Licensing Disclosures:
    • Gibraltar Gambling Commissioner: RGL 083 & RGL 084 (BoyleSports (Gibraltar) Ltd)
    • UK Gambling Commission: Account No. 39469 (BoyleSports Enterprise) - for Great Britain customers
    • Canada: Not licensed by AGCO/iGaming Ontario; access from Ontario is prohibited.

Regional Compliance Note (Canada): You are responsible for ensuring that your access and play are lawful in your province/territory. The Operator may conduct geolocation and verification checks and refuse service where required by law. If any provision of these Terms is invalid under mandatory Canadian consumer laws, the remaining provisions continue in force to the maximum extent permitted.